Terms of service
OVERVIEW
Welcome to Maatritv (Operated by Chadha Group & Co.)! The terms “we”, “us” and “our” refer to Maatritv. Maatritv operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Maatritv is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We strive to accurately represent our products and services in our store. However, variations in color or design may occur due to digital representation on different devices. Product descriptions may change at any time without notice.
SECTION 3 - ORDERS
All purchases are subject to our approval. Orders are confirmed only after successful payment via Razorpay. Orders once placed cannot be cancelled. All sales are final as per our No Return Policy.
SECTION 4 - PRICES AND BILLING
Prices may change without notice. Charges include shipping and applicable taxes. Payments are securely processed through Razorpay. You agree to provide accurate payment details for timely fulfillment.
SECTION 5 - SHIPPING AND DELIVERY
We process and dispatch orders within 1–2 business days. Delivery is fulfilled through Shiprocket partners. Estimated delivery time is 3–10 business days. We are not liable for delays caused by couriers.
SECTION 6 - INTELLECTUAL PROPERTY
All content, trademarks, images, and designs on this website are owned by Maatritv or licensed to us. You may not copy or use any part without prior written consent.
SECTION 7 - OPTIONAL TOOLS
We may offer access to third-party tools or integrations without warranties. Your use of such tools is entirely at your discretion.
SECTION 8 - THIRD-PARTY LINKS
We may link to third-party websites. We are not responsible for their content, privacy practices, or products.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Maatritv is powered by Shopify. All transactions are between you and Maatritv. Shopify bears no responsibility for purchases, disputes, or liabilities.
SECTION 10 - PRIVACY POLICY
Your personal data is collected, processed, and protected according to our Privacy Policy. Please review it for details.
SECTION 11 - FEEDBACK
Any feedback you provide can be used by us for marketing or improvement purposes without compensation. Do not submit confidential content.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors or omissions in product details or pricing at any time without prior notice.
SECTION 13 - PROHIBITED USES
You agree not to use our Services for unlawful purposes, to breach security, to infringe intellectual property, or to transmit harmful content.
SECTION 14 - TERMINATION
We may suspend or terminate your access to the Services at any time. Provisions that by nature should survive termination will continue to apply.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” without warranties. We do not guarantee uninterrupted or error-free service.
SECTION 16 - LIMITATION OF LIABILITY
We shall not be liable for indirect or consequential damages arising from your use of the Services or any products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Maatritv and its partners for any claims arising from your violation of these Terms.
SECTION 18 - SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remainder will remain in effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any right under these Terms does not constitute a waiver. These Terms constitute the entire agreement between you and Maatritv.
SECTION 20 - ASSIGNMENT
You may not assign your rights or obligations under these Terms. We may assign ours without notice.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of India. Disputes will be subject to arbitration in Ghaziabad, Uttar Pradesh.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect the interpretation of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to modify these Terms at any time. Updates will be posted on our website with immediate effect.
SECTION 24 - CONTACT INFORMATION
For questions about these Terms, email us at help@maatritv.com or grievance@maatritv.com.
AFFILIATE DISCLOSURE
Some links on our website, including “Buy on Amazon” buttons, are affiliate links. This means that if you click on them and make a purchase on Amazon, we may earn a small commission - at no extra cost to you.
We are a participant in the Amazon Associates Program, an affiliate advertising program designed to provide a means for websites to earn advertising fees by advertising and linking to Amazon.in and related properties.
We only recommend products that align with our brand values, but we are not responsible for the content, availability, or quality of third-party products purchased via Amazon or other external websites.
